Program Manager

  • Remote
  • Software Development
  • Welcome
  • Come join us
  • Benefits


What we do.

Cardinal, a Visa solution, is a global leader in authenticating digital transactions. We work every day to make the digital shopping experience safe, rewarding, and engaging. We're a global leader not only because of what we do, but because of who we are. Our team represents the best of the best. We work in a way that suits our people, their lifestyles, work styles, and individuality. We work hard as a team to collectively meet - and exceed - goals and consider each other family. We are one of the leading fintech companies in Northeast OH with teams locally and around the world working remotely. We are proud of what we do and how we do it.

Come join us


When you work with us, you get the best of two worlds. Cardinal is a small company, with a welcoming, family-like atmosphere. But as a Visa solution, we offer the world-class resources and benefits of a global company. As companies with a worldwide customer base, both Cardinal and Visa realize the benefits of having a diverse employee base, both for our products and customer service. We believe in promoting a diverse and inclusive workplace. Our employees come with different backgrounds and experiences, resulting in many different approaches that are part of our success. We are committed to empowering each and every one of our over 250 (and growing) employees. We show respect to others and believe in fair and equal treatment. We are dedicated to continuous improvement in all that we do. We use Lean and Agile principles and rituals as the framework for achieving that improvement. To achieve these goals, we need accomplished and ambitious people - people that recognize the value that comes with the varying perspectives, and the cultural awareness that comes with our diversity. What we are looking for could be someone just like you.

Job Details

The Program Manager will be responsible for complete overview and driving security initiatives across product, software engineering and data teams. This includes the tracking, monitoring and influencing priority of significant security objectives, goals and plans from all security sub-departments. The goal of this position will be to manage complex, multi-disciplinary security projects through the entire lifecycle. Will identify and define commercialization opportunities, work cross-functionally with Visa and other other  teams to keep security efforts on track, and ensure intelligent, well-coordinated, and seamless remediation. 

What you will do:

  • Communicate successfully with partners and drive accountability across teams to ensure security remediation projects are delivered through completion by required dates
  • Responsible for the communication of project timelines, status and extension requests/approvals 
  • Gather and examine Visa Inc. and internal security team needs and opportunities for new information security programs, products and projects 
  • Drive organizational needs cross-functionally with product, engineering and finance including tracking and reporting of progress and metrics
  • Run cross-functional meetings to clarify, define, track, drive, and champion security efforts
  • Identify the right stakeholders and SMEs to engage, and proactively works with them to identify problems, resolutions, and opportunities
  • Lead a cross-functional team consisting of individual contributors and managers who are conceptualizing, rationalizing, and driving multiple simultaneous projects
  • Develop clear and concise messaging that synthesizes complex ideas
  • Experience driving cross-functional initiatives according to plan and timelines 
  • Proven track record of successful collaboration with internal and external partners 
  • Communicate successfully within the project team and with security leadership 
  • Research and recommend solutions to security concerns and blockers 



  • Adept in running cross-functional meetings to clarify, define, and track program progress 
  • Strong communicator capable of developing clear and concise messaging from complex or technical ideas with C-level stakeholders
  • Demonstrates an understanding of core business drivers that influence the operational and financial results of a program or release 
  • Demonstration of utilizing data driven decision making and applying continuous improvement methodologies 
  • Strategic, well-organized individual that pays attention to details 
  • Prioritize effectively and multitask efficiently 


What we need you to have:

  • Minimum of a bachelor’s degree, preferably in a technical discipline
    • In lieu of a degree, a high school diploma or equivalent with four or more years related experience and/or training; or equivalent combination of education and experience will be considered 
  • 3+ years of experience project and/or program management in a technical field
  • Intermediate experience of management of large projects or programs, preferably technical and security related 
  • Experience managing expectations of C-level stakeholders regarding project timelines and needs 
  • Experience leading and executing internal and external audits  
  • Advanced written, verbal, and presentation skills about communicating risk, strategy and vision 
  • Advanced understanding of the roles, practices, and principles of Lean and Agile frameworks 
  • Experience crafting and executing information security initiatives, including capturing and redefining requirements into impactful work items 
  • Experience driving cross-functional initiatives according to plan and timelines 
  • Proven track record of successful collaboration with internal and external partners 


What we would love you to have:

  • Payments industry knowledge
  • Experience with Security tools (Qualys/Dome9) 


Physical Requirements:

This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms. Cardinal/Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Cardinal/Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.












This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area, or any Visa office. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. Hybrid work is also expected for any candidate within a 50 mile commute of a Visa office. This hybrid model includes in office and work from home days each week.


Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.


Program Manager

Job LocationRemote
Job TeamSoftware Development