Network Systems Engineering Manager

  • Remote
  • Operations
  • Welcome
  • Come join us
  • Benefits

Welcome

What we do.

Cardinal, a Visa solution, is a global leader in authenticating digital transactions. We work every day to make the digital shopping experience safe, rewarding, and engaging. We're a global leader not only because of what we do, but because of who we are. Our team represents the best of the best. We work in a way that suits our people, their lifestyles, work styles, and individuality. We work hard as a team to collectively meet - and exceed - goals and consider each other family. We are one of the leading fintech companies in Northeast OH with teams locally and around the world working remotely. We are proud of what we do and how we do it.

Come join us

Benefits

When you work with us, you get the best of two worlds. Cardinal is a small company, with a welcoming, family-like atmosphere. But as a Visa solution, we offer the world-class resources and benefits of a global company. As companies with a worldwide customer base, both Cardinal and Visa realize the benefits of having a diverse employee base, both for our products and customer service. We believe in promoting a diverse and inclusive workplace. Our employees come with different backgrounds and experiences, resulting in many different approaches that are part of our success. We are committed to empowering each and every one of our over 250 (and growing) employees. We show respect to others and believe in fair and equal treatment. We are dedicated to continuous improvement in all that we do. We use Lean and Agile principles and rituals as the framework for achieving that improvement. To achieve these goals, we need accomplished and ambitious people - people that recognize the value that comes with the varying perspectives, and the cultural awareness that comes with our diversity. What we are looking for could be someone just like you.

Job Details

As our Network Systems Manager, you will be responsible for managing, planning, and organizing all activities that support the testing, deployment, and assistance in troubleshooting Cardinal’s network infrastructure. This role will manage a team of Network engineers and own all aspects of people management such as anticipating headcount needs; driving the hiring process; making decisions on team structure, roles, and responsibilities; and managing performance and career development.

What you'll do:
Manage a team of Network Engineers, ensuring any escalated operations events on the network are mitigated with speed and precision.
Set priorities on projects in the Network Engineering and Operations queue.
Report status and progress reports to Senior Management.
Coordinate system changes with other teams that have potential client impact.
Perform administrative tasks related to management of team members, including, but not limited to, PTO requests, performance reviews, and goal setting.
Review network designs for accuracy.
Review and approve deployment plans.
Implement and manage observability and alerting of network infrastructure.
Support internal teams in all network activities.
Support internal and external teams as necessary in the installation and integration of software related to the network.
Work with technical teams to develop procedures, processes, and tools to deploy, test, monitor, maintain, and troubleshoot the network.
Provide network troubleshooting and analysis support to solve hardware, firmware, and software issues encountered with the network.

Additional Responsibilities:
Assist other areas of in the development documentation related to the network.
Help with solving complex technical issues found during deployment and operation of the network.
Assist in the development of network designs.
Participate in CAB meetings.

What we need you to have:
Minimum of a Bachelor's degree in related technical field
In lieu of degree, a high school diploma/equivalent with four or more years related experience and/or training or equivalent combination of education and experience will be considered
2+ years managing a Network team.
5+ years of experience in the implementation, testing, and troubleshooting of technologies for networking applications.
Network operations experience with enterprise scale mission critical systems.
Basic knowledge of Linux and Windows.
Experience managing complex projects.

What we would love you to have:
Degree discipline of Electrical Engineering or related technical field.
Understanding of communications technology and its application within the industry.
Experience managing teams in an Agile environment

 

 

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

This position requires the incumbent to be available during core business hours.

Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.

Work Authorization: Authorization to work in the U.S. is a precondition of employment for this position. 

This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area, or any Visa office. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model.   Hybrid work is also expected for any candidate within a 50 mile commute of a Visa office.  This hybrid model includes in office and work from home days each week.

Health

This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area, or any Visa office. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. Hybrid work is also expected for any candidate within a 50 mile commute of a Visa office. This hybrid model includes in office and work from home days each week.

Health

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Cardinal

Network Systems Engineering Manager

Job LocationRemote
Job TeamOperations
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