&lt;p&gt;The Technical Product Manager will be part of the Global Product group that oversees product lines for the company. The role will focus on Cardinal&#39;s suite of mobile products, including the Cardinal Mobile SDK product line. This includes increasing the success of the existing products and developing new products and features for the company. This role will serve as the internal and external evangelist and be the product owner to a dedicated Agile team for assigned products, working cross-functionally with internal and external stakeholders.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Define product vision, roadmap, and growth opportunities.&lt;/li&gt;
&lt;li&gt;Help solve problems at a global scale or for specific countries or regions.&lt;/li&gt;
&lt;li&gt;Lead backlog refinement, iteration planning, and elaboration of the user stories in partnership with our technology and product design teams.&lt;/li&gt;
&lt;li&gt;Collaborate with Cardinal teams to translate business requirements into technical and functional requirements and be able to articulate those to the engineering team.&lt;/li&gt;
&lt;li&gt;Work with the team to support new innovative features and products.&lt;/li&gt;
&lt;li&gt;Partner with the product delivery and commercialization teams to create support and training materials for internal and external users.&lt;/li&gt;
&lt;li&gt;Participate in mitigating impediments to successful team completion of release and sprint goals.&lt;/li&gt;
&lt;li&gt;Follow our competitors and the industry.&lt;/li&gt;
&lt;li&gt;Keep abreast with Agile best practices and trends.&lt;/li&gt;
&lt;li&gt;Communicate clearly and regularly on timelines, product features, and enhancements to cross-functional groups.&lt;/li&gt;
&lt;li&gt;Serve as a subject matter expert to internal Cardinal teams and key clients.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of a Bachelor&#39;s degree in a technical or related discipline.&lt;br&gt;In lieu of a degree, a high school diploma or equivalent with four or more years of related experience and/or training, or an equivalent combination of education and experience, will be considered.&lt;/li&gt;
&lt;li&gt;1+ years of product experience OR 2+ years of technical software experience.&lt;/li&gt;
&lt;li&gt;Knowledge of Agile and project management tools such as Jira, Confluence, and LucidSpark.&lt;/li&gt;
&lt;li&gt;Solid understanding of application architectures, databases, APIs, etc.&lt;/li&gt;
&lt;li&gt;Experience working in cross-functional collaborative environments.&lt;/li&gt;
&lt;li&gt;Demonstrated ability to think strategically and effectively communicate and present.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We&#39;d Like You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Hands-on experience with mobile development, such as building native mobile applications for iOS and Android.&lt;/li&gt;
&lt;li&gt;Payments industry knowledge.&lt;/li&gt;
&lt;li&gt;Proven track record of planning and rolling out large-scale launches.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Additional Information:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/p&gt;
&lt;p&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/p&gt;
&lt;p&gt;This position requires the incumbent to be available during core business hours.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Mental/Physical Requirements:&lt;/strong&gt; This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Work Authorization:&lt;/strong&gt; Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/p&gt;

Global Product

Remote

Headquarters - Mentor OH

Technical Product Manager

Sales - Financial Institution Services

Client Manager

&lt;div class=&quot;gmail_default&quot;&gt;Customer support and satisfaction are critical functions of the CardinalCommerce business. A team of authentication-focused subject matter experts help our clients quickly resolve issues so they can continue to securely process and accept payments, and protect their consumers from fraud.&amp;nbsp;&lt;/div&gt;
&lt;div class=&quot;gmail_default&quot;&gt;&amp;nbsp;&lt;/div&gt;
&lt;div class=&quot;gmail_default&quot;&gt;The Customer Support Analyst will handle incoming support and technical inquiries from both merchant/acquiring and issuing partners leveraging Cardinal&#39;s authentication platforms. This person will work directly with clients, coordinating with other internal teams and stakeholders as necessary, to troubleshoot and resolve technical issues. This is a dedicated role responsible for ensuring an excellent customer experience through ongoing technical support of Cardinal&#39;s 3D Secure products and services. A successful Senior Analyst will support customers by interpreting information gathered from various sources to identify trends and other commonalities to resolve complex inquiries.&amp;nbsp;&lt;/div&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Manage incoming and outgoing inquiries through all service channels (web, phone, email), and communicate with customers in a timely manner to ensure work is completed to their satisfaction start to finish.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Effectively balance high-volume productivity demands against the ability to provide analytical troubleshooting and problem resolution.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Collect, interpret, and identify patterns and trends in sets of data to resolve complex inquiries.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Address and resolve incidents and requests; enter quality information into tickets and appropriately log communication through investigation and resolution of inquiry.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Act as the Level 2 Technical Support for VISA Global Level 1 support teams and resellers.&lt;/li&gt;
&lt;li&gt;Attend recurring production support meetings with VISA Global Level 1 support teams and resellers to help enable our partners to support 3DS products and services.&lt;/li&gt;
&lt;li&gt;Ensure tickets are responded to and in accordance with customer defined Service Level Agreements (SLAs) - response, update, and resolution SLAs.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Explain application features, document customer requirements, and communicate difficult technical points to an audience of both technical and non-technical contacts.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Contribute to self-help knowledge bases and document typical requests and incidents, resolutions, and procedures.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Assist in planning work tasks to ensure timely delivery of projects and support initiatives with customers and partners.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Achieve and grow functional knowledge of internal software products.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Help define, develop, and implement new support procedures to help improve customer experience and ticket resolution times.&lt;/li&gt;
&lt;li&gt;Use creativity and innovation to automate and streamline processes and procedures.&lt;/li&gt;
&lt;li&gt;Engage with Operations and Product Management as the customer advocate on platform and product roadmap discussions.&lt;/li&gt;
&lt;li&gt;Work with other third-party vendors on troubleshooting and resolving issues.&lt;/li&gt;
&lt;li&gt;Enable and inspire other teammates to meet customer needs.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Microsoft Excel and SQL capabilities to extract and analyze data.&lt;/li&gt;
&lt;li&gt;Experience diagnosing, reporting, tracking, and resolving technical issues.&lt;/li&gt;
&lt;li&gt;Ability to manage and prioritize high-volume workloads with a bias to action.&lt;/li&gt;
&lt;li&gt;Experience in a client-facing or customer-service role.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We&#39;d Like You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;B2B support experience in the e-commerce realm.&lt;/li&gt;
&lt;li&gt;Advanced knowledge of authentication and payment brand transaction flows.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Physical Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/li&gt;
&lt;li&gt;This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.&lt;/li&gt;
&lt;li&gt;This position requires the incumbent to be available during core business hours.&lt;/li&gt;
&lt;li&gt;Work Authorization: Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Relocation assistance will not be offered.&lt;/li&gt;
&lt;li&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;

Global Customer Services

Senior Customer Solution Analyst

&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;We are looking for a passionate, hard-working Android developer to join our growing technology services team. We seek developers excited about rolling up their sleeves, implementing big ideas, and learning from those around them. You will have the opportunity to grow your technical and professional skills while also helping Cardinal grow. This role will take someone with an inventive mind who can be creative coming up with solutions and who is not afraid of working independently.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;The Purpose:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;The Mobile Developer is responsible for the analysis, design, development, maintenance, and support of mobile device software applications for customers across a variety of technology platforms.&amp;nbsp;&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;This developer would be assisting with one of the biggest global initiatives for credit card security, CardinalCommerce being the leading company involved. This role will take someone with an inventive mind who can be creative coming up with solutions and who is not afraid of working independently. The ideal candidate will enjoy working on mobile apps at all levels – from networking up to user interfaces and whatever’s in between.&lt;/span&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You’ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Design, build and maintain our Android app and libraries in Java and Kotlin&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Complete tasks related to the complete software development life cycle including technical requirements, development, and testing&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Focus on how the project will react against the actual production environment and less on “passing QA”&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Resolve customer complaints with software, and respond to suggestions for software modifications or enhancements&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Codes, debugs, tests, deploys, supports and documents moderately complex application mobile device software&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensures secure coding, contingency, and deployment methodologies are in place upon moderately complex software implementation&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Analyzes possible solutions using standard procedures for a range of straightforward problems&amp;nbsp;&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Receives a moderate level of guidance and direction&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Contribute to software design through the use of established patterns and practices&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Operate in an agile environment, working with Product and QA team members to deliver software focused on quality&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ensure effective integration of software across products, platforms, and environments&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Minimum of a Bachelor’s degree in Computer Science or other related fields&lt;/span&gt;&lt;/li&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;In lieu of degree, a high school diploma/equivalent with four or more years related experience and/or training or equivalent combination of education and experience will be considered&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;3+ years of experience developing native Android applications in Java or Kotlin&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to take ownership over critical parts of the application&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Intermediate experience with Android frameworks&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience writing testable code and automating test regressions&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Well-developed interpersonal skills that promote and foster a team culture.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Strong communication and problem-solving skills.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Ability to adapt quickly to an existing, complex environment.&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Prior experience releasing and supporting applications in a Production environment&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Would Like you To Have:&amp;nbsp;&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience integrating 3&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;rd&lt;/span&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt; party APIs&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Knowledge of professional software engineering practices including coding standards, code reviews, source control management, build processes, testing, and operations&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience developing, releasing, and maintaining an Android app&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Experience with REST architecture for web services&lt;/span&gt;&lt;/li&gt;
&lt;li style=&quot;font-weight: 400;&quot;&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Proficient in Java and/or Kotlin for development&lt;/span&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Physical Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/li&gt;
&lt;li&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/li&gt;
&lt;li&gt;This position requires the incumbent to be available during core business hours.&lt;/li&gt;
&lt;li&gt;Mental/Physical Requirements: This position will be performed in an office setting.&amp;nbsp;The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/li&gt;
&lt;li&gt;Work Authorization: Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/li&gt;
&lt;/ul&gt;

Software Development

Android Developer

&lt;p&gt;The Cloud Infrastructure Security Engineer will primarily be responsible for security of the cloud accounts (AWS and Azure) and will also involve planning, architecting, and managing an efficient and secure cloud environment to contribute from a security standpoint. This person will work with a variety of SIEM and issue tracking tools to resolve and keep track of security remediation. The Engineer must stay current with the latest tools and best practices in the industry. This role is also responsible for working with the Manager and Director to set the vision for Cardinal&#39;s cloud security posture.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Develop and audit applications for common security risk.&lt;/li&gt;
&lt;li&gt;Provide guidance on best practices for security in cloud.&lt;/li&gt;
&lt;li&gt;Research, evaluate, and implement cloud native security tools to improve application and information security.&lt;/li&gt;
&lt;li&gt;Set up and maintain tools for continuous security auditing.&lt;/li&gt;
&lt;li&gt;Build architecture diagrams for existing applications and infrastructure.&lt;/li&gt;
&lt;li&gt;Act as a cloud security subject matter expert for security stakeholders.&lt;/li&gt;
&lt;li&gt;Review cloud architecture and advise on strong security design principles.&lt;/li&gt;
&lt;li&gt;Responsible for security findings in SIEM tools (Dome9, AlertLogic, ShiftLeft, etc.), and collaborate with multiple teams to resolve the findings.&lt;/li&gt;
&lt;li&gt;Develop security-related artifacts and scripted solutions to help teams integrate security into cloud environments.&lt;/li&gt;
&lt;li&gt;Participate in internal and external audits to answer any questions and provide required evidence.&lt;/li&gt;
&lt;li&gt;Mentor other team members and help them understand the security requirements and implement meaningful solutions.&lt;/li&gt;
&lt;li&gt;Create and maintain documentation as it relates to cloud security designs/configurations, processes, standards, and recommendations.&lt;/li&gt;
&lt;li&gt;Collaborate with senior management and department leaders to assess near- and long-term cloud security needs.&lt;/li&gt;
&lt;li&gt;Automate processes start to finish and work closely with cloud solutions engineering and product teams to help integrate security into existing processes.&lt;/li&gt;
&lt;li&gt;Work with internal teams to plan for future needs.&lt;/li&gt;
&lt;li&gt;Learn new technologies to take advantage of cloud computing.&lt;/li&gt;
&lt;li&gt;Lead research of new cloud technologies and keep up to date on forthcoming offerings.&lt;/li&gt;
&lt;li&gt;Troubleshoot technical issues and provide support for incident resolution.&lt;/li&gt;
&lt;li&gt;Work on multiple cloud providers as required.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of a Bachelor&#39;s degree in a technical or related discipline.&lt;br&gt;In lieu of a degree, a high school diploma or equivalent, with four or more years of related experience and/or training, or an equivalent combination of education and experience, will be considered.&lt;/li&gt;
&lt;li&gt;At least 3 years of experience with cloud infrastructure, in either AWS or Azure environment.&lt;/li&gt;
&lt;li&gt;Certification in either AWS or Azure cloud environment.&lt;/li&gt;
&lt;li&gt;Ability to learn new technologies either provided as cloud services or solutions external to that stack.&lt;/li&gt;
&lt;li&gt;Real-world experience with configuration of log aggregation SIEM solutions through IAC.&lt;/li&gt;
&lt;li&gt;Experience in cloud native security-related tools (AWS Guard Duty, AWS WAF, AWS CloudTrail, etc.).&lt;/li&gt;
&lt;li&gt;Experience administering Identity Access Management.&lt;/li&gt;
&lt;li&gt;Demonstrated commitment to security best practices.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We&#39;d Like You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Master&#39;s degree in a technical discipline.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Physical Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/li&gt;
&lt;li&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/li&gt;
&lt;li&gt;This position requires the incumbent to be available during core business hours.&lt;/li&gt;
&lt;li&gt;Mental/Physical Requirements: This position will be performed in an office setting.&amp;nbsp;The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/li&gt;
&lt;li&gt;Work Authorization: Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/li&gt;
&lt;/ul&gt;

Cloud Infrastructure Security Engineer 

&lt;div class=&quot;gmail_default&quot;&gt;Customer support and satisfaction are critical functions of the CardinalCommerce business. A team of authentication-focused subject matter experts help our clients quickly resolve issues so they can continue to securely process and accept payments, and protect their consumers from fraud.&amp;nbsp;&lt;/div&gt;
&lt;div class=&quot;gmail_default&quot;&gt;&amp;nbsp;&lt;/div&gt;
&lt;div class=&quot;gmail_default&quot;&gt;The Customer Support Analyst will handle incoming support and technical inquiries from both merchant/acquiring and issuing partners leveraging Cardinal&#39;s authentication platforms. This person will work directly with clients, coordinating with other internal teams and stakeholders as necessary, to troubleshoot and resolve technical issues. This is a dedicated role responsible for ensuring an excellent customer experience through ongoing technical support of Cardinal&#39;s 3D Secure products and services. A successful Senior Analyst will support customers by interpreting information gathered from various sources to identify trends and other commonalities to resolve complex inquiries.&amp;nbsp;&lt;/div&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Manage incoming and outgoing inquiries through all service channels (web, phone, email), and communicate with customers in a timely manner to ensure work is completed to their satisfaction start to finish.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Effectively balance high-volume productivity demands against the ability to provide analytical troubleshooting and problem resolution.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Collect, interpret, and identify patterns and trends in sets of data to resolve complex inquiries.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Address and resolve incidents and requests; enter quality information into tickets and appropriately log communication through investigation and resolution of inquiry.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Act as the Level 2 Technical Support for VISA Global Level 1 support teams and resellers.&lt;/li&gt;
&lt;li&gt;Attend recurring production support meetings with VISA Global Level 1 support teams and resellers to help enable our partners to support 3DS products and services.&lt;/li&gt;
&lt;li&gt;Ensure tickets are responded to and in accordance with customer defined Service Level Agreements (SLAs) - response, update, and resolution SLAs.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Explain application features, document customer requirements, and communicate difficult technical points to an audience of both technical and non-technical contacts.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Contribute to self-help knowledge bases and document typical requests and incidents, resolutions, and procedures.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Assist in planning work tasks to ensure timely delivery of projects and support initiatives with customers and partners.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Achieve and grow functional knowledge of internal software products.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;Help define, develop, and implement new support procedures to help improve customer experience and ticket resolution times.&lt;/li&gt;
&lt;li&gt;Use creativity and innovation to automate and streamline processes and procedures.&lt;/li&gt;
&lt;li&gt;Engage with Operations and Product Management as the customer advocate on platform and product roadmap discussions.&lt;/li&gt;
&lt;li&gt;Work with other third-party vendors on troubleshooting and resolving issues.&lt;/li&gt;
&lt;li&gt;Enable and inspire other teammates to meet customer needs.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Microsoft Excel and SQL capabilities to extract and analyze data.&lt;/li&gt;
&lt;li&gt;Experience diagnosing, reporting, tracking, and resolving technical issues.&lt;/li&gt;
&lt;li&gt;Ability to manage and prioritize high-volume workloads with a bias to action.&lt;/li&gt;
&lt;li&gt;Experience in a client-facing or customer-service role.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We&#39;d Like You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;B2B support experience in the e-commerce realm.&lt;/li&gt;
&lt;li&gt;Advanced knowledge of authentication and payment brand transaction flows.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Physical Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/p&gt;
&lt;p&gt;This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers, and reach with hands and arms.&lt;/p&gt;
&lt;p&gt;This position requires the incumbent to be available during core business hours.&lt;/p&gt;
&lt;p&gt;Work Authorization: Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Relocation assistance will not be offered.&lt;/p&gt;
&lt;p&gt;&lt;span style=&quot;font-weight: 400;&quot;&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/span&gt;&lt;/p&gt;

Customer Solution Analyst 

&lt;p&gt;The Customer Success Manager will oversee the customer lifecycle of Cardinal&#39;s Tier 1 and Tier 2 merchants to proactively drive adoption and ensure ongoing customer satisfaction. We are actively hiring for both a mid and senior level Customer Success Managers.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Manage and deepen merchant relationships.&lt;/li&gt;
&lt;li&gt;Demonstrate Cardinal&#39;s value proposition to merchants.&lt;/li&gt;
&lt;li&gt;Monitor health of merchant experience as well as anticipating RFPs.&lt;/li&gt;
&lt;li&gt;Proactively address potential industry and regulatory changes and new products/payment types.&lt;/li&gt;
&lt;li&gt;Coordinate with internal Cardinal teams to resolve merchant issues.&lt;/li&gt;
&lt;li&gt;Provide strong sales support to merchants/partners for all industry target accounts in book of business.&lt;/li&gt;
&lt;li&gt;Monitor and report on the activities of competitors and industry changes impactful to merchants and Cardinal.&lt;/li&gt;
&lt;li&gt;Identify opportunities, deliver effective sales/education presentations based on provided collateral and training.&lt;/li&gt;
&lt;li&gt;Support product marketing by gathering market/product intelligence from existing and prospective customers.&lt;/li&gt;
&lt;li&gt;Provide primary strategic account ownership for assigned existing customers.&lt;/li&gt;
&lt;li&gt;Develop strong professional relationships with key individuals, top decision makers, consultants, and partners at assigned accounts.&lt;/li&gt;
&lt;li&gt;Understand assigned accounts&#39; plans, desires, and needs. Develop an account plan for each assigned account which identifies strategies to properly support and up-sell each account.&lt;/li&gt;
&lt;li&gt;Coordinate and drive resolution of high-level customer issues with the support of operating groups.&lt;/li&gt;
&lt;li&gt;Communicate issue status and resolution to assigned customers and leadership.&lt;/li&gt;
&lt;li&gt;Identify, grow, and retain existing key accounts within assigned territory by developing and implementing additional strategies.&lt;/li&gt;
&lt;li&gt;Appropriately balance customer satisfaction with financial implications to the company.&lt;/li&gt;
&lt;li&gt;Review all major deliverables to ensure quality standards and client expectations are met.&lt;/li&gt;
&lt;li&gt;Communicate assigned customers&#39; goals and represent the customers&#39; interests within the company.&lt;/li&gt;
&lt;li&gt;Provide regular two-way communication between assigned customers and company personnel, to provide strong team representation and set proper customer expectations.&lt;/li&gt;
&lt;li&gt;Understand the functionality of company products and services to maximize value to the customer and effectively communicate all offerings to customers.&lt;/li&gt;
&lt;li&gt;Maintain Salesforce database.&lt;/li&gt;
&lt;li&gt;Based on collateral provided, communicate all product issues, product enhancements, product roadmap changes, and sales campaigns to assigned customers.&lt;/li&gt;
&lt;li&gt;Coordinate successful kickoff and start-up of new accounts along with customer&#39;s project managers.&lt;/li&gt;
&lt;li&gt;Keep management informed of critical issues, strategic opportunities, and issue status.&lt;/li&gt;
&lt;li&gt;Prepared and present any required reports to requestor and management.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of a Bachelor&#39;s degree in business, finance, technology, or a similar discipline. In lieu of a degree, a high school diploma or equivalent with four or more years of related experience and/or training, or an equivalent combination of education and experience will be considered.&lt;/li&gt;
&lt;li&gt;2+ years of successful sales/relationship management and business development experience.&lt;/li&gt;
&lt;li&gt;Prior experience partnering with C-level decision makers.&lt;/li&gt;
&lt;li&gt;A high degree of proficiency in MS Office (Word, PowerPoint, Excel).&lt;/li&gt;
&lt;li&gt;Ability to work in a virtual environment (e.g., solid time management and organizational skills).&lt;/li&gt;
&lt;li&gt;Proven analytical and decision-making abilities.&lt;/li&gt;
&lt;li&gt;Able to proactively identify business opportunities and persuasively influence both internal and external constituents.&lt;/li&gt;
&lt;li&gt;Superior teamwork, interpersonal, and communication skills.&lt;/li&gt;
&lt;li&gt;Developed information-seeking skills and ability to communicate for results.&lt;/li&gt;
&lt;li&gt;Advanced negotiation, influencing, and collaboration skills.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We&#39;d Like You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Payments industry experience.&lt;/li&gt;
&lt;li&gt;Prior experience with Salesforce.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Physical Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/li&gt;
&lt;li&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/li&gt;
&lt;li&gt;This position requires the incumbent to be available during core business hours.&lt;/li&gt;
&lt;li&gt;Mental/Physical Requirements: This position will be performed in an office setting.&amp;nbsp;The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/li&gt;
&lt;li&gt;Work Authorization: Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/li&gt;
&lt;/ul&gt;

Customer Success Manager

&lt;p&gt;The Financial Analyst is responsible for the financial planning, analysis, and projection of financial results for the Company on a weekly, monthly, and annual basis. The Financial Analyst will lead the annual budget cycle and the weekly and quarterly formal Visa forecasting cycles. Additionally, the Financial Analyst will work with the CFO and the Finance &amp;amp; Accounting team to ensure the Company is on track to deliver numbers and any variances are understood and appropriately communicated. The Financial Analyst will also get involved in pricing discussions, cost analysis, and capital expenditure purchases analysis.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Prepare the weekly and quarterly forecasts.&lt;/li&gt;
&lt;li&gt;Summarize the monthly reporting, commenting on variances to budget and forecast, as appropriate.&lt;/li&gt;
&lt;li&gt;Drive the annual budget process.&lt;/li&gt;
&lt;li&gt;Work with the CFO to continuously analyze and improve the business.&lt;/li&gt;
&lt;li&gt;Build the appropriate bridges between Cardinal reporting and Visa reporting.&lt;/li&gt;
&lt;li&gt;Provide relevant financial reports to management team.&lt;/li&gt;
&lt;li&gt;Work with the technical team to improve online access to reporting for Company employees and clients.&lt;/li&gt;
&lt;li&gt;Assist the Corporate Controller in preparing supporting documentation schedules and updating annually.&lt;/li&gt;
&lt;li&gt;Provide support to the Company regarding audits and compliance reviews (internal audits, annual PCI DSS and SOC 2 audits, quarterly compliance reviews, etc.).&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of a Bachelor&#39;s degree in finance or accounting.&lt;br&gt;In lieu of a degree, a high school diploma or equivalent with four or more years of related experience and/or training, or an equivalent combination of education and experience will be considered.&lt;/li&gt;
&lt;li&gt;4+ years of experience in a finance or accounting position.&lt;/li&gt;
&lt;li&gt;A demonstrated record of success and promotion.&lt;/li&gt;
&lt;li&gt;Ability to self-motivate, multi-task, and meet constant deadlines.&lt;/li&gt;
&lt;li&gt;Strong organizational, communication, and interpersonal skills.&lt;/li&gt;
&lt;li&gt;Good technical skills.&lt;/li&gt;
&lt;li&gt;Advanced MS Office skills, especially Excel.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We&#39;d Like You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;MBA&lt;/li&gt;
&lt;li&gt;Familiarity with Oracle Financials and Hyperion.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Physical Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/li&gt;
&lt;li&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/li&gt;
&lt;li&gt;This position requires the incumbent to be available during core business hours.&lt;/li&gt;
&lt;li&gt;Mental/Physical Requirements: This position will be performed in an office setting.&amp;nbsp;The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/li&gt;
&lt;li&gt;Work Authorization: Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/li&gt;
&lt;/ul&gt;

Finance & Administration

Mentor, OH, United States

Financial Analyst

&lt;p&gt;The purpose of the Software Developer is to serve as a technical expert in the design, development, testing, and delivery of new software or complex enhancements to existing applications while following the software development lifecycle that is established by the company. The Software Developer will be responsible for delivering end-to-end software solutions that fulfill both customer and project needs. This includes writing clean, readable, and reusable code, as well as coordinating team project work from ideation to delivery through all environments and providing support to owned applications.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Development and support of applications, primarily utilizing JavaScript (NodeJS, Mocha, Karma, Webpack) and Object-Oriented server-side languages, mainly Java.&lt;/li&gt;
&lt;li&gt;Full stack contributions on all layers of application development, including but not limited to Presentation layer, Business Logic layer, and Data Access layer.&lt;/li&gt;
&lt;li&gt;Complete tasks related to the complete software development lifecycle including technical requirements, documentation, development, and testing.&lt;/li&gt;
&lt;li&gt;Focus on how the project will react against the actual production environment and less on passing QA.&lt;/li&gt;
&lt;li&gt;Be accountable for code introduced to the production environment.&lt;/li&gt;
&lt;li&gt;Collaborate with the product organization to deliver technical expertise on roadmap items.&lt;/li&gt;
&lt;li&gt;Review business and technical requirements, identifying opportunity areas and adjusting as needed.&lt;/li&gt;
&lt;li&gt;Resolve customer complaints with software, and respond to suggestions for software modifications or enhancements.&lt;/li&gt;
&lt;li&gt;Conduct multiple layers of testing on applications, including acceptance testing, unit testing, and integration testing.&lt;/li&gt;
&lt;li&gt;Quickly identify design issues that would prevent scalability, performance, or accessibility of applications.&lt;/li&gt;
&lt;li&gt;Contribute to software design using established patterns and practices.&lt;/li&gt;
&lt;li&gt;Operate in an Agile environment, working with product and QA team members to deliver software focused on quality.&lt;/li&gt;
&lt;li&gt;Ensure effective integration of software across products, platforms, and environments.&lt;/li&gt;
&lt;li&gt;Work with internal teams to coordinate the releasing of code to the production environment.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of a Bachelor&#39;s degree in a technical or related discipline.&lt;br&gt;In lieu of a degree, a high school diploma or equivalent with four or more years of related experience and/or training, or an equivalent combination of education and experience will be considered.&lt;/li&gt;
&lt;li&gt;At least 3 years of related software development experience including:&lt;br&gt;-Advanced understanding of and demonstrated coding ability in JavaScript as a language and related technology stack (NodeJS, Mocha, Karma, Webpack).&lt;br&gt;-Good understanding of object-oriented programming principles and design patterns, preferably with Java.&lt;br&gt;-Excellent understanding of web development technologies and tools, specifically in the realm of application performance.&lt;br&gt;-Strong understanding of architecture and database design.&lt;/li&gt;
&lt;li&gt;Applied experience practicing Agile software development, preferably Kanban focused.&lt;br&gt;-Experience collaborating with multiple internal organizations to deliver product needs, working with business teams to define acceptance criteria, outline sprint work, and document updates as delivered.&lt;/li&gt;
&lt;li&gt;Experience with Test-Driven Development, preferably Ruby and Cucumber (Gherkin-syntax).&lt;/li&gt;
&lt;li&gt;Prior experience supporting applications in a production environment.&lt;/li&gt;
&lt;li&gt;What We&#39;d Like You to Have:&lt;/li&gt;
&lt;li&gt;Proven use of ATDD, writing tests that explore all layers of an application, preferably using Ruby and Selenium.&lt;/li&gt;
&lt;li&gt;Experience working with distributed database systems, such as MongoDB and Redis.&lt;/li&gt;
&lt;li&gt;Experience integrating APIs and developing scalable architecture utilizing technologies such as Service Broker and ActiveMQ.&lt;/li&gt;
&lt;li&gt;Development and support of applications using Microsoft SQL Management Studio, using Microsoft T-SQL commands.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Physical Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/li&gt;
&lt;li&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/li&gt;
&lt;li&gt;This position requires the incumbent to be available during core business hours.&lt;/li&gt;
&lt;li&gt;Mental/Physical Requirements: This position will be performed in an office setting.&amp;nbsp;The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/li&gt;
&lt;li&gt;Work Authorization: Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/li&gt;
&lt;/ul&gt;

Full Stack Software Developer

&lt;p&gt;The Linux Systems Engineer will support the Operations group in building solutions leveraging software and hardware, supporting the production infrastructure, and analyzing data to contribute to CardinalCommerce goals and initiatives. This role will provide support for CardinalCommerce internal and customer-facing systems.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What you&#39;ll do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Manage, monitor, and assist in the development and implementation of the next generation of Linux infrastructure.&lt;/li&gt;
&lt;li&gt;Build, test, configure, and maintain Linux systems, system management tools, and application software.&lt;/li&gt;
&lt;li&gt;Troubleshoot bottlenecks and other technical issues before they become problems, offering strong solutions that support our infrastructure and strengthen our security.&lt;/li&gt;
&lt;li&gt;Work with Support, Software Development, Security, and other teams to apply necessary fixes.&lt;/li&gt;
&lt;li&gt;Apply system software updates and security patches.&lt;/li&gt;
&lt;li&gt;Contribute to building Linux automation and systems management solutions at scale.&lt;/li&gt;
&lt;li&gt;Troubleshoot and resolve support tickets as prioritized by the Systems Engineering Manager.&lt;/li&gt;
&lt;li&gt;Compose internal documentation that reflects processes and system configuration.&lt;/li&gt;
&lt;li&gt;Provide technical solutions to a wide range of complex problems.&lt;/li&gt;
&lt;li&gt;Ensure systems&#39; up time and stability.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Additional responsibilities:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Assist with capacity planning.&lt;/li&gt;
&lt;li&gt;Analyze system logs for troubleshooting and identify system improvement.&lt;/li&gt;
&lt;li&gt;Escalate issues internally as needed.&lt;/li&gt;
&lt;li&gt;Assist with audits of servers and environment to ensure compliance with established standards, policies, and configuration guidelines.&lt;/li&gt;
&lt;li&gt;Participate in functional and technical meetings throughout the development lifecycle.&lt;/li&gt;
&lt;li&gt;Identify and resolve hardware/software problems.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What we need you to have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of a Bachelor&#39;s degree. In lieu of a degree, a high school diploma or equivalent with four or more years of related experience and/or training, or an equivalent combination of education and experience will be considered.&lt;br&gt;5+ years of hands-on experience building, maintaining, troubleshooting Linux systems.&lt;/li&gt;
&lt;li&gt;Experience with monitoring, maintaining, and supporting a variety of underlying infrastructure systems such as Kubernetes and VMWare.&lt;/li&gt;
&lt;li&gt;Experience with configuration management and automation tools such as GIT, Jenkins, Ansible, Python, YAML, JSON, PowerShell, Bash, Cloud Formation, and Terraform.&lt;/li&gt;
&lt;li&gt;Experience writing and maintaining scripts that automate tech operations&lt;/li&gt;
&lt;li&gt;Scripting experience with some of the following: Perl, Python, and/or Java.&lt;/li&gt;
&lt;li&gt;Basic knowledge of web-based service-oriented application development.&lt;/li&gt;
&lt;li&gt;Linux performance troubleshooting experience.&lt;/li&gt;
&lt;li&gt;Experience with data virtualization and monitoring technologies like Kibana, Grafana, AppDynamics, and Logic monitor.&lt;/li&gt;
&lt;li&gt;Experience with Red Hat Enterprise, CentOS, or Debian.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What we would like for you to have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Experience writing infrastructure-as-code (e.g., Terraform or Ansible).&lt;/li&gt;
&lt;li&gt;Knowledge of Active Directory, Group Policy, security best practices, networking technologies.&lt;/li&gt;
&lt;li&gt;Knowledge of Windows Server OS.&lt;/li&gt;
&lt;li&gt;Knowledge of SANs.&lt;/li&gt;
&lt;li&gt;Experience working in an Agile environment.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/p&gt;
&lt;p&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/p&gt;
&lt;p&gt;This position requires the incumbent to be available during core business hours.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Mental/Physical Requirements:&lt;/strong&gt; This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Work Authorization:&lt;/strong&gt; Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/p&gt;

Operations

Linux Systems Engineer 

&lt;p&gt;As a member of an agile team responsible for technical improvement, the Performance Engineer will focus on ensuring that CardinalCommerce systems’ performance exceeds demand. The Performance Engineer will work closely with other Performance Engineers, Product Development, Software Development teams, and Customers to identify opportunities for transformational changes that are CardinalCommerce systems faster and more reliable. This includes participating in the estimation of future demand, helping devise tests to measure performance and reliability, identifying code, architecture, and technology changes that will drive cost-effective performance and reliability improvements, participating in technical reviews to identify performance and reliability risks in ongoing projects, and helping to devise methods of providing performance and reliability feedback earlier in the development process.&lt;br&gt;&lt;br&gt;What You’ll Do:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Participate in design and implement architecture and code-level optimizations to help the application scale to meet current or future KPI goals, primarily in Java and .NET (C#)&lt;/li&gt;
&lt;li&gt;Enhance and execute performance tests for regular measurement of system performance against those KPIs.&lt;/li&gt;
&lt;li&gt;Make use of diagnostic tools (AppDynamics, Honeycomb, Blazemeter, etc.), and research and implement additional tools for performance and resiliency monitoring.&lt;/li&gt;
&lt;li&gt;Exemplify performance best practices for the rest of the technical team&lt;/li&gt;
&lt;li&gt;Review business and technical requirements, and ongoing projects to identify opportunity areas and recommend adjustments as needed&lt;/li&gt;
&lt;li&gt;Collect feedback from stakeholders, and collaborate with team to implement solutions for customers&lt;/li&gt;
&lt;li&gt;Collaborate with the Product Organization to deliver technical expertise on roadmap items&lt;/li&gt;
&lt;li&gt;Conduct multiple layers of testing on applications, including acceptance testing, unit testing, and integration testing&lt;/li&gt;
&lt;li&gt;Quickly identify design issues that would prevent scalability, performance, or accessibility of applications&lt;/li&gt;
&lt;li&gt;Operate in an agile environment, working with Product and QA team members to deliver software focused on quality&lt;/li&gt;
&lt;li&gt;Participate in technical reviews of ongoing projects&lt;/li&gt;
&lt;li&gt;Help devise methods of testing performance and reliability earlier in the development process&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Additional Responsibilities:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Create documentation with solution&lt;/li&gt;
&lt;li&gt;&#39;Testing prototypes for usability&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Competencies:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Accountability&lt;/li&gt;
&lt;li&gt;Active Listening&lt;/li&gt;
&lt;li&gt;Collaboration&lt;/li&gt;
&lt;li&gt;Strong written and verbal communication skills&lt;/li&gt;
&lt;li&gt;Ability to work autonomously&lt;/li&gt;
&lt;li&gt;Time management&lt;/li&gt;
&lt;li&gt;A scientific approach to problem solving&lt;br&gt;&lt;br&gt;&lt;br&gt;&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;What We Need You to Have:&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of a Bachelor’s degree in technical or related discipline&lt;/li&gt;
&lt;li&gt;In lieu of degree, a high school diploma/equivalent with four or more years related experience and/or training or equivalent combination of education and experience will be considered&lt;/li&gt;
&lt;li&gt;2+ years of related software engineering experience&lt;/li&gt;
&lt;li&gt;1+ years’ experience in performance testing and/or improving scalability of web technology-based systems&lt;/li&gt;
&lt;li&gt;Good understanding of object-oriented programming principles and design patterns; preferably with Java or .NET (C#)&lt;/li&gt;
&lt;li&gt;Excellent understanding of web development technologies and tools, specifically in the areas of application performance and reliability&lt;/li&gt;
&lt;li&gt;Strong understanding of architecture and relational database design&lt;/li&gt;
&lt;li&gt;Applied experience practicing agile software development, preferably Kanban focused&lt;/li&gt;
&lt;li&gt;Proven experience collaborating with multiple internal organizations to deliver Product needs; working with business teams to define acceptance criteria, outline sprint work, and document updates as delivered&lt;/li&gt;
&lt;li&gt;Experience with Test Driven Development&lt;/li&gt;
&lt;li&gt;Prior experience supporting applications in a Production environment&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;Physical Requirements:&lt;/p&gt;
&lt;p&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;br&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;br&gt;This position requires the incumbent to be available during core business hours.&lt;br&gt;Mental/Physical Requirements: This position will be performed in an office setting.&amp;nbsp;The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;br&gt;Work Authorization: Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;br&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/p&gt;

Performance Engineer

&lt;p&gt;The Sales Engineer, or what is known internally at CardinalCommerce as the Solution Engineer, helps potential customers understand, compare, and contrast the solutions that are available for buying; helps ensure that the solutions work successfully once the buying decision has been made; and maximize sales for CardinalCommerce by providing such help to the customers. You will work side by side with sales and come in once the initial relationship has been built to ensure the client and their technical team understands all the technical aspects and ramifications of the deployment. &lt;strong&gt;We are seeking a bilingual candidate with fluency in English and Spanish to support our Spanish-speaking customers.&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Work with the Client’s technical team to define how the product will be deployed&lt;/li&gt;
&lt;li&gt;Manage RFI/RFP requests and contracting processes, standardize best practices, and establish SLAs to drive rapid cycle times and maximum opportunity conversion&lt;/li&gt;
&lt;li&gt;Partner with our internal client-facing teams to ensure seamless client transitions, interacting with and influencing all levels of the organization, including senior executives&lt;/li&gt;
&lt;li&gt;Ensure projects are completed on time and within budget&lt;/li&gt;
&lt;li&gt;Manage multiple customer engagements concurrently&lt;/li&gt;
&lt;li&gt;Solution design for various Cardinal products and Services&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What we need you to have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of a Bachelor&#39;s degree&lt;br&gt;In lieu of degree, a high school diploma/equivalent with four or more years related experience and/or training or equivalent combination of education and experience will be considered&lt;/li&gt;
&lt;li&gt;Fluency in Spanish and English&lt;/li&gt;
&lt;li&gt;3+ years of experience in sales engineering of technical products or customer support and activation of technical products&lt;/li&gt;
&lt;li&gt;Demonstrated success in account / pipeline management and strategic account and portfolio planning&lt;/li&gt;
&lt;li&gt;Strong relationship management and consultative selling skills&lt;/li&gt;
&lt;li&gt;Strong negotiation, influencing and collaboration skills&lt;/li&gt;
&lt;li&gt;Ability to drive results and successfully handle multiple priorities against tight deadlines&lt;/li&gt;
&lt;li&gt;Ability to proactively identify business opportunities and persuasively influence both internal and external constituents&lt;/li&gt;
&lt;li&gt;Strong financial acumen&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Additional Information:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/p&gt;
&lt;p&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/p&gt;
&lt;p&gt;This position requires the incumbent to be available during core business hours.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Mental/Physical Requirements:&lt;/strong&gt; This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Work Authorization:&lt;/strong&gt; Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/p&gt;

Sales Engineer (Bilingual)

&lt;p&gt;The Senior Cloud Infrastructure Engineer is responsible for planning, architecting, and managing an efficient and secure cloud environment. This person will also manage a variety of software systems deployed to the cloud. The Engineer must stay current with the latest tools and best practices in the industry. This role is also responsible for working with the Manager and Director to set vision for the team.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Deliver plans for required functions using the cloud offerings.&lt;/li&gt;
&lt;li&gt;Support plans with evidentiary findings of best practices.&lt;/li&gt;
&lt;li&gt;Plan for future scalability of our cloud infrastructure.&lt;/li&gt;
&lt;li&gt;Document infrastructure and educate support engineers.&lt;/li&gt;
&lt;li&gt;Provide monitoring and educate others on the use of monitoring.&lt;/li&gt;
&lt;li&gt;Manage deployed software including Elasticsearch, Kafka, InfluxDB, Docker, and Kubernetes.&lt;/li&gt;
&lt;li&gt;Research and work on implementing new technologies that might add value to the team.&lt;/li&gt;
&lt;li&gt;Work with development teams and help them deploy and manage their applications securely.&lt;/li&gt;
&lt;li&gt;Partner with the Manager and Director to develop and set the vision for the team, and plan for future needs.&lt;/li&gt;
&lt;li&gt;Work with internal teams to plan for future needs.&lt;/li&gt;
&lt;li&gt;Learn new technologies to take advantage of cloud computing.&lt;/li&gt;
&lt;li&gt;Lead research of new cloud technologies and keep up to date on forthcoming offerings.&lt;/li&gt;
&lt;li&gt;Troubleshoot technical issues and provide support for incident resolution.&lt;/li&gt;
&lt;li&gt;Work on multiple cloud providers as required.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of a Bachelor&#39;s degree in computer science, software engineering, or a related discipline.&lt;br&gt;In lieu of a degree, a high school diploma or equivalent with four or more years of related training and/or experience, or an equivalent combination of education and experience, will be considered.&lt;/li&gt;
&lt;li&gt;5+ years of experience with cloud infrastructure in either AWS or Azure environment.&lt;/li&gt;
&lt;li&gt;Certification in either AWS or Azure environment.&lt;/li&gt;
&lt;li&gt;Ability to learn new technologies either provided as Cloud services or solutions external to that stack.&lt;/li&gt;
&lt;li&gt;Experience administering Identity Access Management.&lt;/li&gt;
&lt;li&gt;Demonstrated commitment to security best practices.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We&#39;d Like You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Master&#39;s degree in computer science, software engineering, or a related discipline.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Additional Information:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/p&gt;
&lt;p&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/p&gt;
&lt;p&gt;This position requires the incumbent to be available during core business hours.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Mental/Physical Requirements:&lt;/strong&gt; This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Work Authorization:&lt;/strong&gt; Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/p&gt;

Senior Cloud Infrastructure Engineer

&lt;p&gt;The Software Engineer in Test will be involved in the full development lifecycle and will work to infuse quality by developing and sustaining automated test harnesses that will run continuously in the CI/CD pipeline. This role will be challenged to think outside the box and bring cutting-edge quality assurance and testing technology and tools in-house. This role requires the ability to adapt quickly to changing priorities, guide and influence teammates, and determine appropriate testing techniques for the evolving technology landscape.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Partner with developers, product owners, and other team members to gain shared understanding of test automation needs.&lt;/li&gt;
&lt;li&gt;Responsible for analyzing use cases and test scenarios.&lt;/li&gt;
&lt;li&gt;Drive test-related activities early and maximize working in parallel with developers and product owners.&lt;/li&gt;
&lt;li&gt;Identify, recommend, and implement automated testing strategies across multiple systems and platforms.&lt;/li&gt;
&lt;li&gt;Implement and maintain test automation and testing frameworks, performance testing tools, and other quality inspection tools.&lt;/li&gt;
&lt;li&gt;Test APIs, user interfaces, web services, and web applications.&lt;/li&gt;
&lt;li&gt;Translate existing manual regression test cases into automated tests and ensure the Company has sufficient coverage of applications.&lt;/li&gt;
&lt;li&gt;Debug and troubleshoot complex issues.&lt;/li&gt;
&lt;li&gt;Act as an ambassador for Agile QA, and practice TDD as a development methodology.&lt;/li&gt;
&lt;li&gt;Partner in improving automated build and deployment processes to incorporate automated test execution and feedback in delivery pipelines.&lt;/li&gt;
&lt;li&gt;Conduct manual testing as needed.&lt;/li&gt;
&lt;li&gt;Partner with release management to coordinate the release of code through environments.&lt;/li&gt;
&lt;li&gt;Participate in design sessions and user story mappings.&lt;/li&gt;
&lt;li&gt;Act as a representative for the team throughout the organization.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of a Bachelor&#39;s degree in computer science or a technical discipline.&lt;br&gt;In lieu of a degree, a high school diploma or equivalent with four or more years of related experience and/or training, or an equivalent combination of education and experience will be considered.&lt;/li&gt;
&lt;li&gt;3+ years in a test automation capacity implementing automated testing of browser-based and microservices applications.&lt;/li&gt;
&lt;li&gt;Experience with automated testing types, tools, and techniques (Unit, Functional, Load, JUnit, NUnit, XUnit, Cucumber, Selenium, ReadyAPI, SoapUI, Jasmine, Karma, Enzyme, etc.).&lt;/li&gt;
&lt;li&gt;Experience with secure coding practices (e.g., OWASP) and/or automated security testing (e.g., checkmarx, ZAP).&lt;/li&gt;
&lt;li&gt;Hands-on experience with Java, Cucumber testing framework.&lt;/li&gt;
&lt;li&gt;Experience with testing and Microservices testing principles.&lt;/li&gt;
&lt;li&gt;Experience with Java, C#/.Net application programming expertise with knowledge of best coding practices and version control practices.&lt;/li&gt;
&lt;li&gt;Experience with version control systems such as Git, Mercurial, or SVN.&lt;/li&gt;
&lt;li&gt;Experience with relational and document database technologies (e.g., SQL Server, Mongo).&lt;/li&gt;
&lt;li&gt;Prior experience doing automated testing in an Agile environment.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We&#39;d Like You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Experience using Docker, Docker-Compose to set up local environments that facilitate testing.&lt;/li&gt;
&lt;li&gt;Experience coaching, mentoring, and/or managing individuals.&lt;/li&gt;
&lt;li&gt;Experience with pair programming and peer reviews.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Physical Requirements:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/li&gt;
&lt;li&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/li&gt;
&lt;li&gt;This position requires the incumbent to be available during core business hours.&lt;/li&gt;
&lt;li&gt;Mental/Physical Requirements: This position will be performed in an office setting.&amp;nbsp;The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/li&gt;
&lt;li&gt;Work Authorization: Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/li&gt;
&lt;li&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/li&gt;
&lt;/ul&gt;

Software Engineer in Test

&lt;p&gt;The Staff Accountant will be a proactive member of the Accounting team, ensuring accurate general ledger detail. The Staff Accountant will be actively involved in the day-to-day cash and accounts receivable process and an integral part of the monthly financial close. This position will also interact with the Revenue &amp;amp; Invoice Manager, Cash Disbursements Manager, and Senior Accountant.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Assist in processing new customer set-ups, both from one-page setup forms and multi-page contracts with varying levels of complexity in billing structure.&lt;/li&gt;
&lt;li&gt;Daily retrieval and recording of cash received via ACH/wire/check.&lt;/li&gt;
&lt;li&gt;Process payments by credit cards for customers who have elected that payment method.&lt;/li&gt;
&lt;li&gt;Assist in the calculation and preparation of month-end billing.&lt;/li&gt;
&lt;li&gt;Assist with monthly upload and sending of invoices to merchants, resellers, partners, and financial institutions.&lt;/li&gt;
&lt;li&gt;Follow up with clients on past due balances.&lt;/li&gt;
&lt;li&gt;Assist the Revenue &amp;amp; Invoice Manage with audits of current clients and build a database of clients and key contract and pricing terms.&lt;/li&gt;
&lt;li&gt;Assist with month-end reconciliations and general ledger schedules.&lt;/li&gt;
&lt;li&gt;Participate in financial audits as needed.&lt;/li&gt;
&lt;li&gt;Ad-hoc projects.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Bachelor&#39;s degree in accounting or finance.&lt;br&gt;In lieu of a degree, a high school diploma or equivalent with four or more years of related education and/or experience, or an equivalent combination of education and experience will be considered.&lt;/li&gt;
&lt;li&gt;Advanced organizational, communication, and interpersonal skills.&lt;/li&gt;
&lt;li&gt;Intermediate technical skills.&lt;/li&gt;
&lt;li&gt;Advanced MS Office skills.&lt;/li&gt;
&lt;li&gt;What We&#39;d Like You to Have:&lt;/li&gt;
&lt;li&gt;Active CPA or pursuing CPA license.&lt;/li&gt;
&lt;li&gt;Operational experience.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Additional Information:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/p&gt;
&lt;p&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/p&gt;
&lt;p&gt;This position requires the incumbent to be available during core business hours.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Mental/Physical Requirements:&lt;/strong&gt; This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Work Authorization:&lt;/strong&gt; Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/p&gt;

Staff Accountant

&lt;p&gt;The Technical Account Manager will be responsible for dedicated ongoing technical support of merchants leveraging Cardinal&#39;s data-driven authentication solutions.&lt;/p&gt;
&lt;p&gt;You will demonstrate a strong understanding of Cardinal products and an ability to apply analytical and troubleshooting skills to resolve technical issues. The Technical Account Manager will act as Level II technical support for customers, liaising with both the Customer Support and Account Management teams.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;What You&#39;ll Do:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Function as a Level II resource, assisting customers with basic and advanced transaction research; questions regarding Cardinal&#39;s solutions and the authentication landscape in general; and technical issues and inquiries.&lt;/li&gt;
&lt;li&gt;Ensure incoming support inquiries are handled in a timely fashion and with the highest level of customer service.&lt;/li&gt;
&lt;li&gt;Engage with Customer Support as a customer advocate to ensure speedy resolution of customer issues.&lt;/li&gt;
&lt;li&gt;Assist in technical account expansion efforts (setting up new MIDs, coordinating/monitoring new traffic ramps, pilots, etc.).&lt;/li&gt;
&lt;li&gt;Assist the Customer Success Team with performance/transaction monitoring and trending; QBR process; and technical discussions and questions.&lt;/li&gt;
&lt;li&gt;Engage with Solution Engineering and Product Management as the customer advocate on product roadmap discussions.&lt;/li&gt;
&lt;li&gt;Maintain Salesforce database.&lt;/li&gt;
&lt;li&gt;Coordinate successful kickoff and start-up of new accounts along with customers&#39; Project Managers.&lt;/li&gt;
&lt;li&gt;Keep management informed of critical issues, strategic opportunities, and issue status.&lt;/li&gt;
&lt;li&gt;Prepare and present reports to the requestor and management as required.&lt;/li&gt;
&lt;li&gt;Follow all established processes and procedures.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We Need You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Minimum of a Bachelor&#39;s degree in a business, finance, or technology discipline.&lt;br&gt;In lieu of a degree, a high school diploma or equivalent with four or more years of related experience and/or training, or an equivalent combination of education and experience, will be considered.&lt;/li&gt;
&lt;li&gt;2+ years of successful technical support and/or relationship management experience.&lt;/li&gt;
&lt;li&gt;A high degree of proficiency in MS Office (Word, PowerPoint, Excel).&lt;/li&gt;
&lt;li&gt;Proven analytical and decision-making abilities.&lt;/li&gt;
&lt;li&gt;Ability to proactively identify business opportunities and persuasively influence both internal and external constituents.&lt;/li&gt;
&lt;li&gt;Superior teamwork, interpersonal, and communication skills.&lt;/li&gt;
&lt;li&gt;Developed information-seeking skills, and the ability to communicate for results.&lt;/li&gt;
&lt;li&gt;Advanced negotiation, influencing, and collaboration skills.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;What We&#39;d Like You to Have:&lt;/strong&gt;&lt;/p&gt;
&lt;ul&gt;
&lt;li&gt;Payments industry knowledge, including authentication and payment brand transaction flows.&lt;/li&gt;
&lt;li&gt;Prior experience with Salesforce.&lt;/li&gt;
&lt;li&gt;Knowledge of Cardinal technology and implementation methods.&lt;/li&gt;
&lt;/ul&gt;
&lt;p&gt;&lt;strong&gt;Additional Information:&lt;/strong&gt;&lt;/p&gt;
&lt;p&gt;Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.&lt;/p&gt;
&lt;p&gt;Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.&lt;/p&gt;
&lt;p&gt;This position requires the incumbent to be available during core business hours.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Mental/Physical Requirements:&lt;/strong&gt; This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers and reach with hands and arms.&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;Work Authorization:&lt;/strong&gt; Authorization to work in the U.S. is a precondition of employment for this position.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;This position can be performed in a remote work arrangement for any candidate located outside the greater Cleveland area. To foster community, connection, and collaboration, it is expected that candidates within a 50 mile commute of our Mentor, Ohio location adhere to a hybrid working model. This hybrid model includes in office and work from home days each week.&lt;/p&gt;

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